RETURN POLICY
- To Obtain an RGA return number please email sales@paragonslidecabinets.com
- We will email you an RGA with directions on where to send your order back (Please allow 24-48 hours)
RETURNS
The Nuts and Bolts of the Return Policy:
Most products can be returned within the first 30 days after delivery provided they are in new, fully functional, and undamaged condition, and include the original box, packing materials, manuals, and accessories. The customer is responsible for all shipping expenses associated with the return shipment of the product to us.
A restocking fee of up to 25% will be charged to the end user for all unopen and opened returned merchandise. Shipping costs included in the initial delivery of order will not be refunded.. We will gladly refund 100% of the product price including shipping charges and applicable tax if the error was ours or if the merchandise was defective.
Easy steps to Returning product to Paragon Slide Cabinets:
Please include the following:
1. Product in new condition returned in its original package and all of the parts that the manufacturer included with the product.
2. Packing slip with reason for return and return RGA number
3. Make sure to wrap the item securely and keep the tracking number of the return package.
4. We suggest that you purchase insurance for the item since we are not responsible for merchandise that is lost in return shipping. We recommend UPS.
5. To expedite credit please write include your RGA number on the label